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Refund Policy
Returns, Exchanges, and Store Credit
Eligibility for Returns and Exchanges:
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Only unopened items in their original packaging are eligible for exchange or store credit.
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Items must be returned within 14 days of purchase.
Process:
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To initiate a return or exchange, please contact our customer service team at [email address or phone number].
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Customers are responsible for any return shipping costs unless the item is defective or incorrect.
Store Credit:
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Approved returns will be issued store credit for the value of the returned item(s). Store credit cannot be redeemed for cash and must be used for future purchases.
We do not offer refunds under any circumstances.
Refund Policy
At Maryoma Makeup, we do not offer cash refunds. However, customers may be eligible for store credit or exchanges under the following conditions:
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The item is unopened, unused, and in its original packaging.
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A return or exchange request is made within 14 days of purchase.
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Defective or incorrect items will be replaced or credited without additional shipping costs.
All refunds are issued as store credit, which can be used for future purchases on our website. Store credit cannot be exchanged for cash.
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